1.1We are Grandtech International Engineering Limited (hereinafter referred to as ”we”, the ”Company” or ”Grandtech”).
1.2We reserve the right to amend these terms and conditions (including any documentation which forms part of these terms and conditions) at our sole discretion and without any prior notification. The terms and conditions as amended from time to time shall become effective from the date and time they are published on this site. Your continued access and use of our site and our services shall represent your unconditional acceptance of the latest version of the terms and conditions.
1.3By using our services, you acknowledge and agree that we may collect, store, and use information about you in accordance with our Privacy Policy as stipulated in Schedule 1.
1.4We reserve the right to, at our sole discretion, deny users access to our site or any part of our site without notice and to decline to provide services to any user that is in breach of any of these terms and conditions.
2.1Unless otherwise stated, all illustration drawing is for reference only.
2.2The Company shall be at liberty to correct, and not be liable for any typographical, clerical or other error or omission in any sales literature, quotation, price list, invoice or other document or information issued by the Company.  The Company reserves the right to cancel any orders arising from such errors.  The Company shall have no liability in respect of any error or omission in its use of bar codes.
3.Prices, VAT & Other Taxes
3.1Unless otherwise stated, all our quoted prices for goods/services available through our site are exclusive of tax and/or duty (including but not limited to value added tax and ex-warehouse).  By placing an order, you are deemed to have agreed to bear liability to pay any and all tax and/or duty imposed by the supplier or by operation of law in addition to the quoted price.

Where an order is placed and accepted, an additional charge may be imposed for any request for changes including but not limited to goods differing in size, quality or in any other way from the goods specified in the Company’s quotation,.

All prices shall be subject to alteration without prior notice and goods will be sold at the Company’s price as stated in the Order Confirmation at the date of dispatch.

4.1When you place an order, you agree that you are making an offer to buy from our site under these terms and conditions. You cannot cancel an order or request a defund once it has been submitted, even if our acceptance or rejection of your is still pending.  All orders must be accepted by us before we shall become obligated to sell the products/services to you.
4.2We will acknowledge your order, by way of email, to confirm that we have received and accepted your order. The sales contract will provide:
4.2.1 Details of what you have ordered.
4.2.2 Details of the price charged
 This communication will be our acceptance of your order.
4.3The availability of the merchandise as shown online is for reference only and will be updated regularly. They should not be relied on as definite statements as to whether the merchandise you wish to purchase are actually in stock.  We may, at our sole discretion, refuse to accept an order because an ordered product or service is not available and/or not in stock.
4.4We reserve our right not to accept or to cancel an order for any reasons at our sole discretion, including but not limited to:
4.4.1 insufficient stock to deliver the merchandise you have ordered;
4.4.2 no delivery can be arranged for your area; or
4.4.3 one or more of the merchandise you ordered was listed at an incorrect price due to a human or computer error or an error in the pricing information provided by the supplier.
4.5If we cancel your order, we will notify you by email and will credit to your account any sum deducted by us from your credit card as soon as possible but in any event within thirty (30) calendar days of your order. You accept that we will not be liable for any compensation for disappointment suffered.
5.Revocation Statement
5.1.1 You have the right to the return/exchange goods purchased through our site if the goods are not the same as indicated on the sales contract
5.1.2 To exercise the right to return or exchange, you must inform us of your decision within 14 days upon receipt of the goods by an unequivocal statement in writing (e.g. email or fax).
5.1.3 The delivery costs of goods to be returned shall be borne by you unless otherwise agreed by the Company.  Any goods returned for credit, refund or exchange must be in its original packaging and under “unused” condition suitable for resale to the satisfaction of the Company.
5.1.4you are responsible to ensure safe transport/delivery of the returned goods back to Grandtech. Grandtech has the right to reject any returned goods which are damaged whilst in transit, and such goods may not be accepted for credit/refund/exchange.
 Credit value for any eligible refunds shall be that of the goods only and shall be exclusive of any additional charges for delivery which may have been incurred at the point of sale (such as tax or duty).  Payments for refunds can only be made back to the payment card used for purchase in the original transaction and process leadtime depends on the payment card provider.
5.3Limited Guarantee and Limitation of Liability
5.3.1 The following provisions of this condition and condition of RETURN shall apply except insofar as any statute provides to the contrary and shall not affect the statutory rights of the consumer.
5.3.2 The Company is not the manufacturer of the goods but will give the buyer/consumer a guarantee in terms equivalent to the manufacturer’s guarantee for a term of 12 months from the date of the original invoice for non-consumable goods.
5.3.3 Save the guarantee as provided in Clause 5.3.3, the Company gives no guarantee and/or warranties and shall have no  liability in respect of any condition and/or defects in the goods  whether expressed or implied as to the quality of the goods or their fitness for a particular purpose
 5.3.4The Company shall have no liability for any information or advice given in connection with the supply of the goods
5.3.5 The Company shall not be responsible for any injury damage or loss caused directly or indirectly by the goods whether as a result of their operation or use or otherwise and whether as a result of any defect therein or otherwise.  The buyer shall indemnify the Company for any claim arising out of any such injury damage or loss suffered by any third party
5.3.6Under no circumstances shall the Company’s liability for any and all claims, losses, or damages arising out of or in connection with, in whole or in part, these terms, our warranty/guarantee, or the ordered products/services, whether under contract, tort, negligence, statute, or otherwise, exceed the purchase price paid by you for the products/services.  The foregoing limitations and exclusions of damages shall apply to the maximum extent permitted by applicable law.
5.3.7The Company shall have no liability arising out of or in connection with its supply of goods/services hereunder  for any indirect, special, incidental, or consequential loss or damage whether for loss of profit or otherwise, regardless of whether we have been advised of the possibility or likelihood of such loss/damage.
5.3.8The Company warrants its workmanship for a period of 6months from the date of expiry of the manufacturers’ warranty in relation to parts covered under manufacturers’ warranty only.  This warranty shall be automatically void in the event the buyer, its employee, agent, contractor or otherwise  carries out service or repair without the prior written consent of the Company.
6.Payment / Accounts
6.1All payments for goods or services shall be due in full at the time of sale and payment cards debited immediately unless otherwise by terms of an agreed account facility.
6.2Payments are deemed to be effective only upon our receipt of notification of cleared funds from our bank
6.3The Buyer shall review all Sales Contracts contents (i.e. parts no, description, quantity and price, etc) upon receipt and shall notify the Company in writing of any inaccuracy promptly.  The buyer shall be deemed to have acknowledged all specifications stated in the Sales Contracts if no notification of inaccuracy is received by the Company within 2 hours of receipt of the Sales Contract.
7.1Delivery methods unless specified at the point of order, are determined by Grandtech at its sole discretion taking consideration to the size, cost and weight of goods to be delivered
7.2Upon the Company notifying the Buyer that the goods are ready for delivery or tending delivery of the goods the Buyer shall agree to accept delivery of the goods forthwith. If the Buyer shall fail to give proper delivery instructions or to accept delivery as aforesaid, the Buyer shall be liable for all costs incurred by the Company as a result of such failure which shall become immediately due and payable on demand but such liability shall not affect this obligation to purchase the goods or the right of the company to damages for breach of such obligations or sell the goods to another buyer.

Our third party delivery Partners include but are not limited to:

  • SF Express
  • DHL
7.4Despatch and delivery dates are estimated only and not guaranteed. Grandtech shall not be liable for any loss or damage whether direct, consequential or otherwise, caused by any delay in delivery, except where the buyer has stipulated in its order and Grandtech expressly acknowledged in writing that time shall be of the essence .
7.5Unless otherwise specified, we will use all reasonable commercial endeavors to make the delivery within 3 working days (Monday to Friday) after your order is accepted.
8.Freight / Delivery Charges
 Our quoted price is ex-Hong Kong warehouse price. Delivery charges will be determined by us based on factors such as size weight and value, destination and service required. Cost of such charges can be advised prior to dispatch if requested unless within our normal standard rates of charge.
9.Damage to Goods in Transit
9.1The Company shall have no liability in respect of goods lost or damaged in transit unless the buyer notes such loss or damage on the delivery receipt and gives notice thereof in writing to the Company and the carrier within 3 days of delivery or such shorter period as may be required by the carrier’s Conditions of Carriage or in the case of whole consignments failing to arrive gives notice thereof in writing to the Company within 3 days of receipt of the Company’s invoice or dispatch note
9.2The Company’s liability in respect of goods lost or damaged in transit shall be limited to the value of such goods so lost or damaged.  Liability will be discharged by way of replacement of such goods , or providing a credit for the next purchase at the option of the Company.
10.Force Majeure
 We will not be liable or responsible to you, nor be deemed to have defaulted or breached these terms and conditions, for any failure or delay in our performance under these terms  and conditions when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, hurricane, tsunami, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, lockouts, strikes or other labor disputes (whether or not relating to our workforce), restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials, or Internet or telecommunication breakdowns or power outages.
11.1 If any provision hereof is held invalid or unenforceable in whole or in part by a court of competent jurisdiction, the terms shall be deemed amended to delete or modify, as necessary, the invalid or unenforceable provision to render them valid, enforceable, and, insofar as possible, consistent with the original intent of the parties.
11.2 Such invalidity shall not affect the validity or operation of any other remaining clauses and such invalid clause shall be deemed to be severed from these terms and conditions
12.1 We may assign our rights and obligations under these terms and conditions to any successor in interest.
12.2 You may not assign your rights or obligations, whether in whole or in part, under these terms and conditions without our prior written permission.
12.3 These terms will be binding upon, and inure to the benefit of us, and its successors and assigns, and you and your permitted heirs, representatives, successors, and assigns.
13.1 No waiver by the Company of any breach of the contract by the buyer shall be considered a waiver of any subsequent breach
13.2Headings in these conditions are for convenience only and shall not affect construction thereof
14.Information of Copyright
 All content on this website (text, photos, graphics) is subject to copyright protection and is subject to the copyright of Grandtech. The information on this website, including – but not restrictred to – text, images must not be reproduced, distributed or stored without the prior written permission of the copyright holder, unless the informaiton is solely for private purposes or unless expressly stated otherwise. Users and third parties are expressly forbidden to make change to the content of the website.
 Unless stipulated to the contrary, trademarks, company logos and symbols shown on the website are subject to the trademark rights of Grandtech, the Swedish Company Volvo Trademark Holding AB and/or the Swedish Company AB Volvo and/or an associated subsidiary.
16.No Guarantees or Warranties
 The information on this website has been compiled with care. However, we are unable to accept responsibility with regard to the topicality, correctness, completeness and/or quality. Except in the event of a deliberate act, Grandtech shall on no account be liable in respect of third parties or for direct and/or indirect losses arising due to the use of this website or websites linked to it, including – but not restricted to – loss of profits, business interruption, loss of programs or loss of any data on your informatorion processing system or another system, even with specific reference to the possible occurrence of these losses.
All services offered on this website are subject to change and non-binding, unless expressly stated otherwise. Parts of the website and/or the entire offer may be changed, supplemented, deleted or finally discontinued without seperate notification.
Grandtech accepts no liability, and in particular no guarantees and/or warranties, for other websites which you may access via this website. The option of accessing such websites is merely to be regarded as assistance and does not mean that Grandtech accepts liability for the content or use of these websites. Moreover, you must implement proper safeguards to ensure that you are not infected by viruses, worms, trojans and/or other harmful fata, no matter what you are using. The information on this website may include technical inaccuracies or typographical errors.
The information pusblished on the website may include information on and references to Volvo Penta products, services, etc. which are not registered or available in your country. The accuracy of this information cannot be guaranteed as the information is bound by changes, specific conditions or its availability.
17.1These terms and conditions set forth the sole and entire agreement and understanding between the parties related to the subject matter hereof, and supersedes all prior oral or written agreements, understandings, agreements and documentation relating the subject matter hereof. Neither party shall be entitled to rely on any agreement, understanding or arrangement that is not expressly set forth in these terms and conditions.
17.2We may, from time to time, amend these terms and conditions by posting a new version to the Website. The version of the terms applicable to any purchase is the version in force at the time of your order. You are responsible for reviewing the terms each time you order products from us. You will be required to accept the then-current version of the terms each time you submit an order for products.
 This Agreement shall be governed by and construed in accordance with the laws of Hong Kong Special Administrative Region (“Hong Kong”). The parties agree to submit to the exclusive jurisdiction of the Hong Kong courts.

SCHEDULE 1 – Privacy Policy

Grandtech International Engineering Limited (collectively “we”, “us”, the “Company”, “Grandtech”) respect the privacy rights of visitors to the Company’s website and of individuals who participate in, access or sign up to any of the Company’s services, activities or online content including without limitation our business partners’ products and services (collectively referred to as “Services”). We endeavor to ensure that all our collection, transmission, storage and usage of personal data is carried out in compliance with the Personal Data (Privacy) Ordinance, Cap 486 of the laws of the Hong Kong Special Administrative Region (the “PDPO”). By providing your personal data to us, you are consenting to this Privacy Policy.

The term “personal data” shall have the meaning ascribed to it by the PDPO.

1. Purpose of Collection and Use of Personal Data

You need not supply any personal data in order to access the Company’s website. When you participate in, access or sign up to any of the Services, personal data is collected from you to enable us to provide you with the Services. You may decline to provide us with the requested personal data, but in such case we may not be able to provide the Services to you. By submitting your personal data you consent to the use of that data as set out in this Privacy Policy Statement.

Personal data collected from you may be used by the Company for:

  • identifying you and any accounts you hold with us
  • enabling the provision of the Services to you
  • conducting identity verification and/or credit checks
  • determining and verifying your eligibility for discounts and promotions on products and services
  • processing of payment instructions or collection of amounts outstanding from you in relation to the provision of the Services
  • order processing, billing and fulfilment
  • designing services for you
  • conducting research, statistical analysis and behavioral analysis
  • conducting program viewership survey and analysis
  • customer profiling and analysing your purchasing preferences
  • making suggestions and recommendations to you and other users of our Services or goods and services that may interest you or them
  • customising the Company’s website and its content to your particular preferences
  • provisioning of customer services
  • handling your complaints and account enquiries, and handling any claim, action and/or proceedings against the Company or any party
  • fraud prevention and detection
  • auditing purposes
  • making such disclosures as required by applicable laws, rules and regulations
  • any other purposes directly related to the purpose for which the personal data were originally collected

2. Types of Personal Data Collected

Types of personal data collected by the Company may include, without limitation:

  • Your personal information and contact information such as your name, telephone number, email address, delivery address, mailing address, and billing address;
  • Your business information such as company name and business title;
  • Your payment transaction details;
  • Your vessel or vehicle data

3. Confidentiality, Disclosure and Security of Personal Data

All personal data collected and held by the Company will be kept confidential, but where disclosure is necessary for the Company to comply with any statutory obligations or requirements, or for the Company to provide the Services to you or to carry out the original purpose, or a directly related purpose, for which the personal data were collected, those data may be provided to the following parties (whether within or outside Hong Kong):

  • Competent court of law, law enforcement agencies, or other governmental or statutory authorities, institutions or organisations;
  • Company’s associated companies, business partners, contractors, agents, sellers or suppliers of the goods/services, or other service operators, or shipping companies who are involved in the sales and marketing, administration or provision of the Services;
  • Any other person under a duty of confidentiality to the Company including a member of its group of companies, IT consultants, data processors, auditors, accountants, or lawyers, which has undertaken to keep such information confidential; and
  • Banks, financial institutions, insurance companies, credit card issuing companies or debt collection agencies.

Any questions, comments, suggestions or information other than personal data sent or posted to our website, or any part of the site by you will be considered as voluntarily provided to the Company on a non-confidential and non-proprietary basis. We reserve the right to use, reproduce, disclose, transmit, publish and/or post elsewhere such information freely, including passing it to any associated company for example, in connection with the development and marketing of services and to meet user needs.

We may share non-personal data such as anonymised data and aggregated data relating to without limitation sales transactions, user traffic, logistics and warehouse performance publicly and with our partners including without limitation with existing and potential business partners, sellers or suppliers of the goods/services, start-up entrepreneurs and academics.

All reasonable efforts are made to ensure that any personal data held by the Company is stored in a secure and safe place.

All personal data which we collect is kept confidential to the best of our ability. You will appreciate however, that we cannot guarantee the security of transmission.

4.  Transfer of Personal Data outside Hong Kong

If necessary, the Company may transfer the personal data to places outside the Hong Kong Special Administrative Region for carrying out the purposes, or the directly related purposes, for which the personal data were collected. All the transfer of those personal data will be carried out in compliance with the requirements of the PDPO.

5. Retention of Personal Data

This is important to ensure that your account information will not be accessed by a third party who may have acquired the right to use your discarded mobile number. You are solely responsible for securing your account in this particular way. We shall have no liability to you for any loss or damage in this regard.

Unless there is a mandatory legal requirement for us to keep your personal data for a specified period, we will only retain your personal data for as long as is necessary to fulfill the purpose for which the personal data were originally collected, but in any event no longer than 7 years  from the date of collection.

6. Direct Marketing

From time to time, the Company may use your personal data to send you news, offers, promotions and joint marketing offers and the Company requires your consent for that purpose. We may contact you by email, in-app notifications, social media, SMS, text/picture/video message, telephone or mail.

Your name, email address, telephone number, contact address, products and services portfolio information, transaction patterns and behaviors, browsing records, content viewing habits and personal interests held by the Company may be used by the Company in direct marketing of the Services and the following products or services offered by the Company’s business partners.

If you prefer not to receive any direct marketing communications from us or our marketing partners, you can opt out at any time by updating your preferences through your registered account or an unsubscribe link provided. Upon receipt of your request, we shall cease to so use your personal data as soon as possible without charge to you.

7. Links

This Privacy Policy Statement only applies to the Company’s website. Our website may contain links to other sites and pages, so if you click on a link to another website, you should read their privacy policy. The Company does not exercise control over any personal data or any other information you give to any other entity after you have left our website. Access to and use of such other websites is at your own risk.

8.Data Access and Correction

If you have any query in relation to the Company’s privacy policy or you wish to access or correct your personal data held by us, you may contact us by writing to the following address:

Grandtech International Engineering Limited

Flat 8, 2/F, Kenning Industrial Building

19 Wang Hoi Road

Kowloon Bay, Kowloon

Hong Kong

For the attention of: Personal Data Officer

The Company reserves the right to charge you a reasonable fee for complying with a data access request as permitted by the PDPO.

We keep this Privacy Policy under regular review and place updates on our website from time to time.

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